Privacy Policy

Effective Date: 15th July 2026

MiniBazaar is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, create an account, or communicate with us.

By using the MiniBazaar website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Information You Provide

We may collect the following information when you place an order, create an account, or contact us:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order and product information
  • Payment confirmation details
  • Account login information
  • Messages, inquiries, reviews, and feedback

b) Information Collected Automatically

When you access our website, we may automatically collect:

  • IP address
  • Browser type
  • Device and operating system information
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookies and similar tracking technologies

c) Information from Third Parties

We may receive relevant information from:

  • Payment gateway providers
  • Banks and financial service providers
  • Courier and delivery partners
  • Website analytics services
  • Marketing and advertising platforms

2. How We Use Your Information

MiniBazaar may use your personal information to:

  • Process and fulfil orders
  • Arrange delivery and provide order updates
  • Manage customer accounts
  • Respond to customer inquiries
  • Provide customer support
  • Verify payments and prevent fraud
  • Improve website performance and user experience
  • Analyse customer behaviour and purchasing trends
  • Send promotional messages with your consent
  • Comply with legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment gateway providers.

MiniBazaar does not directly store complete credit or debit card information. Payment providers process such information according to their own privacy and security policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember customer preferences
  • Maintain shopping cart functionality
  • Improve website performance
  • Analyse visitor activity
  • Personalise content and promotions

You may disable cookies through your browser settings. However, some website features may not function correctly when cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share relevant information only when necessary with:

  • Payment processors
  • Courier and logistics providers
  • Website hosting and IT service providers
  • Analytics and marketing platforms
  • Professional advisers
  • Government or legal authorities when required by law

Third-party providers may only use the information necessary to perform their services.

6. Data Protection

MiniBazaar applies reasonable administrative, technical, and organisational security measures to protect personal information against:

  • Unauthorised access
  • Loss or misuse
  • Alteration
  • Disclosure
  • Destruction

However, no website or internet-based system can guarantee complete security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Process and manage orders
  • Provide customer support
  • Meet legal and accounting obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements

8. Marketing Communications

We may send promotional messages, product updates, or special offers only where permitted or with your consent.

You may unsubscribe from marketing communications at any time by using the unsubscribe option or contacting us directly.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of eligible information
  • Withdraw consent
  • Restrict or object to certain processing
  • Opt out of promotional communications

To exercise these rights, please contact MiniBazaar using the contact details below.

10. Third-Party Links

Our website may contain links to external websites or services. MiniBazaar is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

11. Children’s Privacy

MiniBazaar does not knowingly collect personal information from children without appropriate parental or guardian consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy when required to reflect changes in:

  • Our services
  • Business practices
  • Technology
  • Legal requirements

The latest version will be published on this page with an updated effective date.

13. Contact Us

For questions about this Privacy Policy or your personal information, please contact us:

MiniBazaar
Customer Support: +94 77 252 5362
Email: digital.minibazaar@gmail.com
Business Address: 90E, New Kandy – Colombo Rd, Mawanella 71500